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  Title Copies
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary 
Edition: First Edition 
Year: 2004 
ISBN: 0385513518 
ISBN 13: 9780385513517 
 2 
Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design 
Edition: Updated 
Year: 2010 
ISBN: 1592449352 
ISBN 13: 9781592535873 
 1 
World War Z: An Oral History of the Zombie War 
Edition: 1st 
Year: 2007 
ISBN: 0307341550 
ISBN 13: 9780307346612 
 2 
How Linux Works: What Every Superuser Should Know 
Edition: 1 
Year: 2004 
ISBN: 1593270356 
ISBN 13: 9781593270353 
 2 
Discovering Computers & Microsoft Office 2013: A Fundamental Combined Approach (Shelly Cashman Series) 
Edition: 1 
Year: 2013 
ISBN: 1285169530 
ISBN 13: 9781285169538 
 1 
HBR Guide to Persuasive Presentations (HBR Guide Series) (Harvard Business Review Guides) 
Edition: 39113th 
Year: 2012 
ISBN: 1422187101 
ISBN 13: 9781422187104 
 2 
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed 
Edition: 1 
Year: 2002 
ISBN: 0071385215 
ISBN 13: 9780071385213 
 1 
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams 
Edition: 1 
Year: 2002 
ISBN: 0071373144 
ISBN 13: 9780071373142 
 1 
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 
Year: 2010 
ISBN: 0814415385 
ISBN 13: 9780814415382 
 3 
Desert Solitaire 
Year: 1990 
ISBN: 0671695886 
ISBN 13: 9780671695880 
 1 
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