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  Title Copies
Civil Engineer's Handbook of Professional Practice (Asce Press) 
Edition: 1 
Year: 2011 
ISBN: 047043841X 
ISBN 13: 9780470438411 
1 
Essentials of Strategic Management: The Quest for Competitive Advantage 
Edition: 5 
Year: 2016 
ISBN: 1259546985 
ISBN 13: 9781259546983 
2 
Essentials of Strategic Management: The Quest for Competitive Advantage 
Edition: 3 
Year: 2012 
ISBN: 0078029287 
ISBN 13: 9780078029288 
2 
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 
Year: 2010 
ISBN: 0814415385 
ISBN 13: 9780814415382 
2 
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed 
Edition: 1 
Year: 2002 
ISBN: 0071385215 
ISBN 13: 9780071385213 
1 
Loose Leaf for Operations Management in the Supply Chain: Decisions and Cases 
Edition: 8 
Year: 2020 
ISBN: 1260937003 
ISBN 13: 9781260937008 
2 
Managing Human Resources (16e) 
Edition: 16 
Year: 2012 
ISBN: 1111532826 
ISBN 13: 9781111532826 
3 
MKTG 8 
Edition: 8 
Year: 2026 
ISBN: 1285432622 
ISBN 13: 9781285432625 
1 
Organizational Behavior 
Edition: 5 
Year: 2017 
ISBN: 1119391733 
ISBN 13: 9781119391739 
1 
Preface to Marketing Management 
Edition: 11 
Year: 2007 
ISBN: 0073380962 
ISBN 13: 9780073380964 
1 
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