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  Title Copies
Advanced Performance Improvement in Health Care: Principles and Methods: Principles and Methods 
Edition: 1 
Year: 2009 
ISBN: 0763764493 
ISBN 13: 9780763764494 
 4 
Design Patterns: Elements of Reusable Object-Oriented Software 
Edition: 1 
Year: 1994 
ISBN: 0201633612 
ISBN 13: 9780201633610 
 4 
Doctor Faustus (Signet Classics) 
Edition: Revised 
Year: 2010 
ISBN: 0451531612 
ISBN 13: 9780451531612 
 3 
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 
Year: 2010 
ISBN: 0814415385 
ISBN 13: 9780814415382 
 3 
Freedom for the Thought That We Hate: A Biography of the First Amendment 
Edition: First Edition 
Year: 2010 
ISBN: 046501819X 
ISBN 13: 9780465018192 
 2 
Getting to Yes: Negotiating Agreement Without Giving In 
Edition: Updated 
Year: 2011 
ISBN: 0143118757 
ISBN 13: 9780143118756 
 4 
HBR Guide to Persuasive Presentations (HBR Guide Series) (Harvard Business Review Guides) 
Edition: 39113th 
Year: 2012 
ISBN: 1422187101 
ISBN 13: 9781422187104 
 4 
How Linux Works: What Every Superuser Should Know 
Edition: 1 
Year: 2004 
ISBN: 1593270356 
ISBN 13: 9781593270353 
 2 
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed 
Edition: 1 
Year: 2002 
ISBN: 0071385215 
ISBN 13: 9780071385213 
 1 
Managing Human Resources 
Edition: 16 
Year: 2012 
ISBN: 1111532826 
ISBN 13: 9781111532826 
 3 
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