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  Title Copies
Database Systems: Design, Implementation, & Management 
Edition: 12 
Year: 2016 
ISBN: 1305627482 
ISBN 13: 9781305627482 
Essentials of Strategic Management: The Quest for Competitive Advantage 
Edition: 5 
Year: 2016 
ISBN: 1259546985 
ISBN 13: 9781259546983 
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization 
Year: 2010 
ISBN: 0814415385 
ISBN 13: 9780814415382 
Getting to Yes: Negotiating Agreement Without Giving In 
Edition: Updated 
Year: 2011 
ISBN: 0143118757 
ISBN 13: 9780143118756 
HBR Guide to Persuasive Presentations (HBR Guide Series) (Harvard Business Review Guides) 
Edition: 39113th 
Year: 2012 
ISBN: 1422187101 
ISBN 13: 9781422187104 
How to Design TED-Worthy Presentation Slides (Black & White Edition): Presentation Design Principles from the Best TED Talks 
Edition: 3 
Year: 2015 
ISBN: 1507638124 
ISBN 13: 9781507638125 
Leadership: Enhancing the Lessons of Experience 
Edition: 9 
Year: 2018 
ISBN: 1259963268 
ISBN 13: 9781259963261 
Leadership: Enhancing the Lessons of Experience 
Edition: 8 
Year: 2014 
ISBN: 0077862406 
ISBN 13: 9780077862404 
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed 
Edition: 1 
Year: 2002 
ISBN: 0071385215 
ISBN 13: 9780071385213 
Macroeconomics 
Edition: 21 
Year: 2017 
ISBN: 1259915670 
ISBN 13: 9781259915673 
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